Delivery Information

Delivery & Postage Costs

We hold stock of certain items. However, a good many of our products are manufactured in international destinations and are made to order. These items may be dispatched direct to us from the manufacturer and can sometimes take up to 4 weeks for delivery. Products will be supplied within standard manufacturers lead times, please contact us for specific details. All our items over £100.00 are delivered free of charge within the United Kingdom, except where stated otherwise. International postage is detailed where available, by product, by destination. 

Product Specifications

Please note that product specifications are subject to change without notice.

The prices detailed on this website are for quotation purposes and shall be considered as an invitation to treat only. They do not in any way constitute an offer.

We reserve the right not to accept an offer, in particular, where acceptance of the offer may infringe on our responsibilities for an agreed manufacturers distributor agreement.

Trial Items

Items provided for home trial purposes shall be invoiced at advertised prices, unless agreed otherwise. The monies provided will be treated as a fully refundable deposit. The items will be supplied for a mutually agreed trial period from date of delivery.

We will contact you following this period to determine;

1) to finalise the order.

or

2) To determine whether a longer trial period is required.

When an item has been returned and its condition has been checked the deposit will be refunded to the buyer. Any damage found will be immediately reported to the buyer.

We would confirm that, unless agreed otherwise with the seller, should any item issued for trial purpose not be returned following a three week period from date of issue, the items supplied will be considered as an order paid in full, with any monies owing being debited.

Title

a) The goods shall remain the sole and absolute property, of the Company as legal and equitable owner until such time as the Customer has paid the Company the agreed price in full.
b) The Company may for the purpose of recovery of the Company’s goods or equipment enter upon any premises where they are stored or where they are reasonably thought to be stored and may re-possess the goods or equipment

 
Loss or Damage Pre Delivery or in Transit

Any loss or damage or shortage must be notified to the Company as soon as possible and in any event within 2 days of delivery and in the case of damage the damaged goods and their packaging must be preserved otherwise the Company shall be entitled to disclaim liability that the Company might otherwise have incurred. The Customer must notify the Company of any non-delivery within 2 days of the date of the Company’s advice of dispatch

Product Warranty
 
All our products are sold with original manufacturer warranties, where applicable. It is the sole responsibility of the buyer to ensure they comply with an individual manufacturer’s warranty requirements, in order to secure and maintain said warranty.

International Customs/Taxation Charges

The buyer is solely responsible for paying any and all customs charges/local taxation charges in relation to the purchased items.